With each passing year, cars get more complex and harder to service and repair. To keep pace with new vehicle models and chassis, repair shops have acquired many different scan tools. Identifying root causes can take hours; even days. In recent research, we discovered that up to 25% of cars may never be diagnosed correctly. This situation creates unhappy customers and dramatically impacts repair shop profitability. While tools help with diagnoses, they don't solve the bigger problem: how to fix the most cars in the shortest time for the maximum profit.
Assist was developed in response to the increasing sophistication of modern European premium brand vehicles. Assist increases workshop profitability and end-customer satisfaction. With Assist, Autologic provides a unique combination of technical insights and state-of-the-art technology. It's like having a dealer-trained technician in your repair shop right when you need them - and not on your payroll.
We help you get to the root cause of issue more efficiently than you ever thought possible, and way faster than tools alone. We estimate that with Assist, you can save an hour a day, which amounts to a saving of over £15,000 every year (calculated on typical labour rates at £60 per hour).
Connect AssistPlus to the car, collect all the fault codes and describe the problem via the AssistOnline system. Book a time slot with one of our brand-specialist teams.
2: MESSAGE OR TALK?
Decide whether or not you need to talk through the problem or tell us about the issue electronically. You can send pictures or video of the vehicle problems and be guided through the best way to fix it via electronic messages or through our Assist team.
Order the correct parts first time around.
Fix the problem while another Assist Expert guides you through the fit and test.
Bill the customer on time with an invoice that shows parts, labour and Assist time.
There's no need to call our Assist team. You can use the software on our AssistPlus device to diagnose the car's issues, conduct routine tests and service resets to help you get the customer's car back to them in the fastest possible time.
You may be confident that you have identified the issue with the customer's car, but you just want an additional level of reassurance before you undertake expensive repairs or order parts. By scheduling a call with the Assist team we can help you confirm your diagnosis before you undertake repairs.
We can walk you through the entire process. Some cars stubbornly refuse to be diagnosed despite being seen by multiple repair shops and generating many different fault codes. If you call us to talk about one of these 'problem cars', we will take you through our Assist Fault-to-Fix five-step process to work through the problems, fully supported by OE-trained Master Technicians and connected via the AssistPlus device.
North America Head Office & Technical Support Centre
Autologic Diagnostics Inc. 47 Mall Drive, Suite 8, Commack, New York, NY 11725, United States
Sales & Enquiries: 1 877 945 6442
Technical Support: 1 877 945 6442
hours saved over a year!
This Calculator is based on assuming an additional income of 1 hour per day per bay from the use of Autologic AssistPlus. It is for illustration purposes only and you should not base any decisions solely on the results.