AssistConnect

Vehicle Diagnostics in the cloud...

AssistConnect renders OEM data into an accurate, actionable diagnosis giving you the information you need to service, maintain and fix vehicles more efficiently and safely.

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Introducing AssistConnect

AssistConnect is a cloud-based service that puts the latest, licensed diagnostic data into the hands of automotive technicians in real-time. Processing data faster than any offline tool, AssistConnect renders OEM data into an accurate, actionable diagnosis, affording technicians the information they need to service, maintain and fix vehicles more efficiently, at their fingertips. Because Autologic has secured licenses with OEMs and developed the communication interface, technicians can feel secure knowing that their repairs are completed with the most reliable data available. Additionally, AssistConnect provides an extensive online knowledge base of step-by-step guides to diagnose and repair vehicles.

 

How AssistConnect Works

Features

Up-to-date – Live and Ready 24 hours a day

Currently, automotive technicians can diagnose vehicle faults with a variety of tools that require regular updates from the tool’s manufacturers. These updates require downtime, can occasionally cause issues and could potentially consist of unlicensed data. This may result in unsafe repairs. AssistConnect is the only aftermarket service that provides instantaneous access to vehicle manufacturers’ licensed data without requiring multiple downloads – No more software updates, data updates or upgrades to worry about. Since AssistConnect is cloud-based, Autologic will automatically manage these, and the customer will be assured they have the most up-to-date data.

ProScan – Instant Diagnosis

Upon launching AssistConnect from within the AssistPlus unit, customers are presented with specific vehicle information, including the VIN and the make and model of the connected vehicle automatically. Choosing the ProScan option utilizes vehicle manufacturer’s depth of data. It also allows AssistConnect to talk to each control module of the vehicle in turn, reporting back immediately any faults that can be identified, while continuing to scan the car in the background. Even while the customer delves into the fault information as they appear on each module of the vehicle, AssistConnect continues to talk to all the other vehicle modules to identify any additional faults.

Dynamics

Vigorously reading the vehicles ECUs, AssistConnect has the ability to monitor multiple dynamics, allowing technicians to select which dynamics to compare and contrast. This interactive dashboard gives a technician access to each of the ECUs and allows them to dynamically test them in real time. The technician may wish to go further and actuate a module, setting the RPM, activating solenoids and switching on and off brake lights, thus allowing them to further investigate the fault or fix, single-handedly. Advanced sequencing, such as service resets will also be possible with AssistConnect, allowing the technician to repair and service modern car fleets.

Knowledge Base

While analyzing the symptoms via the rich fault reports, users will also gain integrated access to Autologic’s knowledge base, which will provide symptoms, pictures and step-by-step instructions on how to repair that specific fault.

Requirements and Brands Covered

Because AssistConnect is cloud-based and only works with an internet connection.

AssistConnect is only available on Autologic’s AssistPlus device with licensed Volvo data.  
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We are continuously adding new data and geological coverage. Sign up for updates and see below for current coverage.

AssistConnect with Volvo is available in the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Canada
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Mexico
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Slovakia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • United Kingdom
  • United States of America

Chassis/Model Coverage

Model/Year Market 2010 2011 2012 2013 2014 2015 2016 2017 Fault codes (DTCs) Dynamic Values Service-Reset
C30 (06-) EU/US OoP OoP OoP OoP
C30 Electric (11-) EU/US   OoP OoP OoP OoP
C70 (06-) EU/US OoP OoP OoP OoP
S40 (04-) EU/US OoP OoP OoP OoP OoP
S60 (11-) EU/US
S80 (07-) EU/US OoP
V40 (13-) EU      
V40 Cross Country (13-) EU      
V50 (04-) EU/US OoP OoP OoP OoP
V60 (10-) EU/US  
V60 Cross Country (15-) US           OoP
V70 (08-) EU/US OoP
XC60 (08-) EU/US
XC70 (08-) EU/US OoP
XC90 (03-) EU/US OoP

OoP = Model out of production

Free 30 Day Trial

Autologic customers who already own an AssistPlus as of May 15, 2017 have an opportunity to experience AssistConnect on a complimentary trial basis for 30 days. The free trial is available on AssistPlus with an Assist Operating System update.  Customers must be current on their AssistPlus support subscription to be eligible for the free trial.

New AssistPlus customers who purchase on or after May 15, 2017, will also have an opportunity to try AssistConnect free for 30 days.

Book a Demo for an AssistPlus Today

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North America Head Office & Technical Support Centre

Autologic Diagnostics Inc. 47 Mall Drive, Suite 8, Commack, New York, NY 11725, United States

Sales & Enquiries: 1 877 945 6442

Technical Support: 1 877 945 6442

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